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Door Screen FAQ

 

Q Is the screen part of the door or can it be fitted at a later date?
A

The Centor Door Screen is integrated as part of the bifold door frame and cannot be fitted later so it has to be bought at the same time as the bifold door from the door manufacturer. A retro-fit version may be made available in the future.

 

Q Is the screen available for both Aluminium and Timber bifold doors?
A

At the moment it is available only for timber bifold doors but an aluminium version is in the implementation stage by one of our partners and should be available early in 2007.

 

Q Can the screen suit more than just bifold doors?
A

Yes the screen is designed to suit any large opening such as sliding stacking doors, French doors etc. but at this stage we have only released it for bifold doors.

 

Q Will Door Screen suit both Centor 40kg (E2) and 80kg (E3) folding systems?
A

The screen system will suit both but we only have a frame to suit E2 as yet. The E3 frame should be released by early 2007.

 

Q Can I buy the Door Screen product directly from Centor?
A

The Door Screen system has been developed for sale to joiners and window/door manufacturers who will assemble/construct the product for sale to end users such as builders and home owners.

 

Q Will the Door Screen suit bi-fold doors using hardware supplied by other manufacturers?
A

No, the Door Screen system has been designed to work only with Centor bi-fold door hardware and is available only from joiners and door manufacturers using Centor systems.

 

Q How big can the screen be?
A

The Doorscreen can cover a door size of up to 2.4h x 3.0w or 3.0h x 2.4w in a single screen. The double screen will cover door sizes of 2.4h x 5.7w or 3.0h x 4.8w

 

Q What happens if the wind blows too strongly?
A

The screen will resist a moderate breeze depending upon size of up to 10 knots without the screen coming out of the top and bottom tracks. In high winds the screen would have to be retracted and in this case it would most likely be that the bifold door would be closed anyway.

 

Q Can the screen be locked like a security door?
A

No, the Door Screen is not a security product and screens are held closed with a magnetic strip.

 

Q What mesh is in the Door Screen?
A

The mesh is a polyester mesh called “PetScreen Lite”. This mesh is the best compromise between vision and resistance to accidental damage. It is very hardwearing and resistant to damage from pets.

 

Q How do I replace the screen mesh if it is damaged?
A

The screen assembly is fairly easy to replace but it would be best to call the manufacturer of the door or Centor to arrange a serviceman to replace the mesh. We will have DIY replacement cartridges with instruction available in the future for those who want to do the job themselves.

 

Q Can the Door Screen be used in a bushfire area?
A

No, the only mesh able to be used in the Door Screen is synthetic and a metal mesh is required for bushfire applications. Research is currently underway on screen materials that will suit bushfire in retractable screens.

 

Q Is the Door Screen adjustable?
A

Yes the Door Screen is adjustable to ensure that it tracks properly and this will be done at the time of assembly. It also is adjustable for tension on the mesh to make it tighter if it droops at all. Any adjustment should be carried out by the manufacturer or an authorised Centor service agent.

 

Q How does the screen work so much easier than the other aftermarket screens?
A

Door Screen unlike other products is designed without the large coil spring that is used by other types to retract the screen. Door Screen uses an new patented system called LBT (Load Balancing Technology) to tension the screen which means that it does not require a brake of any means in the open position.

 

Q How do I clean the screen if it gets dirty?
A

The mesh is virtually self cleaning but can be wiped with a soft cloth to remove any dust or lint that attaches itself. The bottom track recess may need to vacuum clean occasionally to remove any dirt and debris that could fill the track and cause malfunction of the cables and rollers.

 

Q What maintenance needs to be done on the Door Screen?
A

The only maintenance is to keep the system clean of contamination from dirt and debris build up. All the bearings and other parts are sealed and non serviceable.

 

Q What happens if my dog or children run into the Door Screen?
A

Door Screen’s load balancing technology, in conjunction with the tough, tensioned mesh means that unintentional impact is just like walking into a vertical trampoline – the victim should literally bounce off unscathed, with the screen unit intact. There are physical limits of course, if you hit the screen too hard, something has to give, so, please don’t use it as a trampoline.

 

Q Can the screen be opened from both sides?
A

Yes the screen can be from let to right or reversed for single screens and can be opened in 2 directions individually or both for double screens.

 

Q Does a double screen have to meet in the centre?
A

No, on double screens the stop position can be set at any position as long as either screen does not extend further than the maximum allowable for a single screen (2.4 or 3.0m depending upon height).

 

Q What is the warranty on the Door Screen?
A

The same with all Centor products it is warranted for 10 years from original installation. There are obviously some items of wear and tear that are not covered and the warrantee is provided to cover manufacturing defects. Please refer to the Centor Warranty and maintenance certificate provided with the Door Screen for full details.

 

Q How much does the DoorScreen cost?
A

How much the screen costs depends upon a few things such as size of the screen, timber type the door is made of for a timber bifold and configuration. Generally the cost for a Door Screen Bifold door adds about 30-35% onto the cost of the Bifold door.

 

Q Can the Bifold door with Door Screen be open in and out?
A

Currently the only Door Screen available is for open out doors. An open- in version will be available by mid 2007 but this will only be available for sheltered locations not subject to adverse weather.

 

Q How well does Door Screen resist corrosion?
A

The internal components such as rollers, brackets, cables etc are all manufactured from corrosion resistant materials such as stainless steel and reinforced engineered polymers?

 

Q Where do I get a Door Screen from?
A

As joiners, fabricators or window and door manufacturers are trained and verified by Centor as Door Screen manufacturers they will be posted on the Centor website.

 

Q Does the Door Screen have to be factory assembled or can this be done on site?
A

The Door Screen can be assembled either in the factory or on site but we would recommend factory installation at the time the door is assembled. It is important that the Door Screen is ordered at the same time as the bi-fold door so that the correct frame is manufactured as Door Screen cannot currently be retro-fitted to a non Door Screen bi-fold door.



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